I am Annelies van der Ham. I graduated from Systems Engineering, Policy Analysis and Management in 1999 at the Technical University of Delft in The Netherlands. That doesn’t mean I know a lot about computers and hardware stuff. I am a conceptual engineer, who likes to think of the world in terms of systems, interrelated objects and structures. I am good at simplifying large complex situations or problems, both quantitavely as well as in writing. Like most engineers, I want to make things work better. In my MSc thesis I had my first attempt to do that in a hospital when I studied how computer simulation can improve hospital processes. That experience made a big impression.
In my work I have always been busy with improving supply chains. In the first six years of my career I worked for TNO, a Dutch applied research organization, and researched and advized airports, fruit traders, offshore companies and other commercial businesses. I returned to healthcare in 2005 and since then I have worked on the design and development of new hospital buildings, information systems and logistical concepts. In my daily work I do that as consultant at SQwin. My research is done at Maastricht University in the Netherlands, where Frits van Merode, Dirk Ruwaard and Arno van Raak are my promoting professors.